Privacy Policy
ELECGENIX LIMITED
Company Name: ELECGENIX LIMITED
Address: 49-51 Yarm Lane, Stockton on Tees, TS18 1ED, United Kingdom
Email: info@elecgenix.com
Phone: +44 7311 126273
Last Updated: 2026
1. Introduction
ELECGENIX LIMITED is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, websites, marketplaces, or communicate with us.
2. Information We Collect
We may collect the following types of personal information:
Personal Information
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Full name
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Email address
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Phone number
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Shipping address
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Billing address
Transaction Information
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Order details
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Payment confirmations
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Purchase history
Technical Information
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IP address
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Device information
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Browser type
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Cookies and usage data
3. How We Use Your Information
We use your personal information for the following purposes:
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Processing orders and payments
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Delivering products and services
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Customer support and communication
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Fraud prevention and security
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Improving our products and services
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Legal compliance
4. Payment Security
ELECGENIX LIMITED does not store full payment card details.
Payments are processed through secure third-party payment providers that comply with industry security standards.
5. Data Sharing
We may share information with trusted third parties including:
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Payment processors
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Shipping and logistics providers
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Marketplace platforms
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Fraud prevention services
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Legal authorities when required
We do not sell customer personal data.
6. Data Protection
We implement appropriate security measures to protect personal information including:
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Secure servers
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Encryption where applicable
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Restricted data access
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Security monitoring
However, no internet transmission can be guaranteed to be completely secure.
7. Cookies
Our website may use cookies to improve user experience and analyze website performance.
Cookies may be used for:
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Website functionality
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Analytics
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User preferences
Users can disable cookies in their browser settings.
8. Data Retention
We retain personal data only for as long as necessary to:
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Complete transactions
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Provide services
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Comply with legal obligations
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Resolve disputes
9. Your Rights
Under UK GDPR and data protection laws, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Restrict data processing
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Object to certain uses of your data
Requests can be made by contacting us via email.
10. Third-Party Services
Our services may contain links to third-party platforms or marketplaces. We are not responsible for the privacy practices of external websites.
Users should review the privacy policies of those platforms separately.
11. Children’s Privacy
ELECGENIX LIMITED does not knowingly collect personal data from individuals under the age of 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date.
13. Contact Information
For any privacy related questions please contact:
ELECGENIX LIMITED
49-51 Yarm Lane
Stockton on Tees
TS18 1ED
United Kingdom
Email: info@elecgenix.com
Phone: +44 7311 126273